How To Secure Hotel Upgrades – Yup, I asked.

Picture this, you’re waiting for the clock to strike 8 am so you can go check-in at your hotel. It’s currently 7:35 am. What do you do? Well, what I did was politely stroll right up to the counter and ask if check-in was ready. To my surprise it was, and to my greater surprise, the hotel manager gave me an upgrade? Guys, I was really confused. Fast-forward to my final day at the hotel. I started thinking about all those upgrade myths and knew it was my chance to try see if any of them could be confirmed or denied.

Here’s what hotel staff gave me the inside scoop on…

  • If you mention why you are visiting, such as a birthday or honeymoon, you might get an advantage. Hotel staff will generally try to make your stay as special as possible, so you lose nothing by subtly mentioning the purpose of your stay either at booking or when checking-in.
  • Try booking directly on the hotel’s webpage if they have one to score benefits. The staff I spoke to had mixed responses on this, but did admit discounts were greater on their own page as new visitors received 10 percent discount. In this sense, you’ll be able to grab a nicer room for a lower price. Some hotel memberships, remember that some of them are simply free loyalty schemes so don’t require payment, even offer free upgrades once you become a regular.
  • This might be a little obvious, but I was told dressing the part does make a difference. The same goes for being polite. Essentially, you want to make a good first impression so these both go hand-in-hand. Prior to even knowing I would be given an upgrade, I emailed the hotel after booking to simply thank them for responding to a query I had. Once I reached reception and gave my name, the manager told me he had recognised my reservation from the email I had previously sent. Upon reflection, I think this played a contributing factor to the unexpected upgrade.
  • Time when you check-in. I think this depends on every hotel but whilst I was lucky to get an upgrade early, I was told checking-in by afternoon means reception have a better idea which rooms are available. This is because no-shows or cancellations can be worked out, meaning better rooms might become available during the day.
  • If you are having a bad experience or notice something isn’t working, let staff know. No hotel wants less-than-kind reviews, so staff might be able to keep you happy by giving you a better room.

See, sometimes I think it helps being a chatterbox because if I didn’t make conversation I would never have considered these things, like at all.

See you in the next post!

14 Comments Add yours

  1. Sunayna Prasad says:

    Wow, interesting tips. I especially admire the dressing part.

    Liked by 2 people

    1. Glad you liked the post πŸ™‚

      Liked by 1 person

  2. zankpacker says:

    Hei, nice to meet fellow travelers

    Liked by 1 person

      1. zankpacker says:

        Where do you live, friend?

        Liked by 1 person

  3. I just followed you on Instagram as The Eastland Historic Hotel. These are good tips. For us, being nice and polite would be number one. Dressing the part could help. If someone looks too scraggly or dirty we may not want them in our nicest room.

    Like

    1. Thank you! I’ll follow your account back on the page. I completely think being polite is the best way forward! Whether there is an upgrade or not haha! Thank you for reading πŸ™‚

      Liked by 1 person

    1. Thanks so much! ☺️

      Like

  4. Very practical post and the advice to be polite and nice to staff is especially relevant even to the point of sending a follow-up e-mail to the manager if you have had great or exemplary service by a particular individual.

    Liked by 2 people

    1. Completely agree! It’s always nice to be nice, thank you so much for reading!

      Liked by 2 people

  5. I’m a chatterbox too and very smiley that I think helps!

    Liked by 2 people

    1. I’m sure that helps! πŸ™‚ thank you for reading!

      Liked by 1 person

      1. πŸ‘ŒπŸ‘

        Liked by 2 people

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s